Today’s workforce is dispersed, busy, and distracted. Employers must cut through the noise in order to provide important information that their employees will notice, understand, and use. An effective communication strategy has the power to inform, build trust, boost employee engagement, drive performance, retain talent, and even make your workforce more open to change.
Mercer’s communications consultants understand the human resources challenges faced by companies of all sizes.
We get to the heart of your employee communication needs, then guide you to the right solutions for your goals, priorities, and people.
We manage the full process of implementing communications, from strategy and development to results tracking, and provide consultative guidance to ensure success of your project.
Our solutions are designed to deliver effective communication, support a positive employee experience, and enhance your brand and talent management strategy.
Source: Oliver Wyman/Mercer
Perhaps you’re transforming your workforce, navigating a merger or acquisition, or switching to a new HRIS such as Workday or ServiceNow®. Maybe you’re changing your pension plan, moving to a private health insurance exchange, or need to share plan changes during open enrollment.
Some organization changes are bigger than others. No matter the scope, Mercer can help.
How you deliver credible information about organization updates or changes is critical to achieving the desired goals.
There are many channels for employee communication – email, mobile, text messaging, blogs, websites, social media, and face-to-face. That means more opportunities to communicate, but also more potential for the wrong messages to go viral.
We develop strategic, high-impact communications that use the newest digital technologies.
Some examples of our digital tools include the Mercer Belong® portal, Online Total Rewards, and Virtual Benefits Fair, which make it easy for employees to access their benefits and HR programs.
Mercer Online Total Rewards gives employees a clear view of their total rewards package.
Mercer Virtual Benefits Fair is an interactive virtual health and benefits fair experience.